Legal
Bookings happen via our partners for now.
Emerald Rentals currently takes orders through motion4rent.com and cloudofgoods.com. We're working on accepting direct bookings on emeraldrentals.ie, but it isn't ready just yet.
Your booking, your partner's policy.
Because the booking lives on the partner platform, the cancellation and refund terms that apply are theirs, not ours. Full details are on the platform you booked through:
- motion4rent: Mobility equipment bookingsView motion4rent ↗
- Cloud of Goods: Baby gear bookingsView Cloud of Goods ↗
Limited influence, plenty of help.
Emerald Rentals has limited control over how partner platforms structure their refund or cancellation rules. If you have a question about a booking already placed, please contact the platform you booked through first. If you're stuck, get in touch and we'll help where we can.
Once direct booking launches on emeraldrentals.ie, we'll publish our own cancellation terms here.