★★★★★
“David was very prompt in delivering the wheelchair and it was in excellent condition. He was also very prompt in answering my questions. Even with my injuries, the wheelchair made my vacation worthwhile and enjoyable! Thank you!”
May A.
For hotels & concierge teamsA trusted partner,
A trusted partner,
on call for your guests.
When a guest asks “where can I rent a wheelchair?”, we want that to be an easy answer for your front desk. Mobility aids and baby gear delivered straight to your reception, in your guest's name, ready when they arrive.
How we work together
What we do.
What you can do.
A clear split so handovers stay smooth and your team always knows what to expect.
Our side
We deliver, label, and collect.
- Range. We maintain and grow a curated selection of mobility and baby gear, adding new equipment each season based on what guests actually ask for.
- Communication. As soon as a booking lands, we open a line with the guest. Confirmation, delivery time, any questions about fit. All handled before they arrive, so reception isn't troubleshooting at check-in.
- Delivery. Most equipment arrives at reception the night before check-in. Same-day delivery is usually feasible too. Tell us by midday and we'll do our best.
- Tagging and desk-slip. Each item is labelled with the guest's name, dates and reservation reference. A short desk-slip stays at reception for team handover, so whoever is on shift when the guest arrives has everything they need.
- Collection. On check-out day we collect from reception, typically the same evening.
- How guests book. All bookings happen through the website. Today that means motion4rent (mobility) and Cloud of Goods (baby gear); direct booking on emeraldrentals.ie launches soon. We can't take phone bookings just yet, though we're open to changing that if it's a blocker.
- Looking ahead. For hotels open to a closer working relationship, we offer branded flyers, QR codes for in-room cards, and over time can explore stocking a small reserve of equipment on-site that we maintain ourselves. The goal: making accessibility seamless for your guests, especially those with mobility or family-travel needs.
Our side · The practical details
No fee. Insured. Always one call away.
- No fee, no contract. Becoming a partner is free. No exclusivity, no commitment. Recommend us when it fits, don't when it doesn't.
- Insured and registered. We operate as a registered Irish business with public and product liability insurance. Certificates of cover available on request for your compliance team.
- Single point of contact. One Dublin number for your reception team. If something needs swapping during a stay, it's the same person who delivered it picking up the call.
- Minimal storage on your side. The guest leaves the equipment at reception. We aim to collect the same evening so it isn't sitting around. No cleaning, no repacking, no admin for your back-office team.
Your side
Just the helpful bits.
- Recommend us when it makes sense, usually when accessibility, family travel or recovery comes up.
- Brief your front-of-house team so they recognise our name when equipment arrives at reception.
- Tell us what you'd improve. Process tweaks, label changes, anything that'd make handover smoother.
- Flag frequently-requested items we don't yet carry, so we can add them.
- Display our materials if you'd like. Brochures, business cards, QR-code plaques and more. Just ask and we'll drop a starter pack to reception.
A snapshot of the range
What we deliver.
A live look at our most-rented items. New equipment is added each season based on what guests actually ask for.
What guests say
about the handover.
Real reviews from guests who came through Dublin hotels. This is the bit your team will hear about.
★★★★★
“Arrived late Friday evening, booked a wheelchair Saturday morning after breaking my leg a week before our trip. It was delivered to the hotel within 2 hours, fantastic service. Great addition to my fancy dress for Peter Kay!”
Dan I.
★★★★★
“They were on time, offered a quality product and had great communication. Could not have enjoyed the trip without the wheelchair. Great experience and well worth the cost. Would definitely use them again.”
Valerie R.
Want to add us
to your concierge list?
Send us a quick email and we'll arrange a discussion on how it works and how to proceed. Happy to drop in when it suits, or chat by phone or email if that's easier.
Email hello@emeraldrentals.ie→